Publications

Publications

2014 State of the Industry Report on Mobile Financial Services for the Unbanked

2014 State of the Industry Report on Mobile Financial Services for the Unbanked

The State of the Industry Report on Mobile Financial Services, provides GSMA’s latest insights on the performance of the mobile money industry.
Indeed, mobile money has been growing at a dizzying rate over the past few years and mobile network operators have played a key role in its development. With more than 250 services deployed in 89 countries globally, mobile money is transforming the way people access financial services, while offering new business opportunities for operators.

This report builds on a rich body of knowledge developed by the GSMA’s Mobile Money for the Unbanked programme and provides key data to help mobile money practitioners, regulators and other industry partners to better understand the sector.
Building on our work in the Mobile Money for the Unbanked programme, in 2014, the GSMA launched the Mobile Money Interoperability programme with the support of Axiata, Bharti Airtel, Etisalat, Millicom, MTN, Ooredoo, Orange, Telenor, Turk Telekom, Vodafone and Zain.

This initiative is accelerating interoperability of mobile money services by identifying and sharing best practices, guidelines and processes and providing regulatory support in a number of leading markets. In 2014, operators in Pakistan, Sri Lanka and Tanzania interconnected their mobile money services, allowing their customers to send money across networks within those countries.

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