Successful banks in SME banking view collections as an essential, dynamic and integral part of the credit cycle and not just the final step. IFC's experience and learning from best practice reveals that SME Banking non performing loans could be significantly prevented, curtailed and collected by having a tailored collections approach. However, many financial institutions do not pay sufficient attention to this area thus not only causing financial distress but also evading their ambition to grow a business which has the potential to be highly profitable. 

Would you like to learn what are the collections strategies and approaches most suited to SME collections and the best practices thereof? How HBL, the largest bank in Pakistan, successfully implemented collections program in a market ailing from bad loans in SME segment and as a result of their renewed approach achieved best in class portfolio performance in a difficult market? What differentiated collections strategies were deployed including people, skills, tools, technology and performance metric? 

Join Qamar Saleem and Asif Riaz for a discussion, and learn from our esteemed speakers. SME Finance Forum members will have an opportunity to send their questions to the speakers even after the webinar via the Ask the Expert tool on our Member App.

This webinar is for SME Finance Forum Members only.