About COVID-19 Roundtable Series

In times of crisis, accurate and timely information is key. Sharing knowledge and practical experience are proven forms of investment that pave the path to success. With the purpose of helping our members build their own knowledge advantage, the SME Finance Forum facilitates activities and learning opportunities with the strategic approach of collecting and disseminating the best practices, while connecting SME finance experts and practitioners within our global network. Starting in late March, the Forum hosts weekly virtual roundtable sessions focusing on mitigation efforts used to cope with COVID-19, sharing those experiences in a continuous and real-time basis. Learn more>

 

What you will learn

 

 

MAIN HIGHLIGHTS OF THIS SESSION

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NEW: Extra Time with Speakers!

Host: Matthew Gamser, CEO, SME Finance Forum

 

About the Speakers

 

Coenraad Jonker is the co-founder and CEO of Tyme, a digital banking business operating in Africa and Asia. He has more than 23 years’ experience in banking, law and professional services. He began his career with Edward Nathan Corporate Law Advisers in 1996 and became its Chief Executive Officer in 2000. In that year, he also joined Nedcor Investment Bank’s executive committee. In 2005, Coenraad joined Standard Bank as Director of Community Banking where he led a new strategy to extend banking to underserved consumers, adding digital channels and more than a million additional customers to the bank. In 2011, he moved to Deloitte as a Partner. In June 2012, Coenraad launched the fintech start-up Take Your Money Everywhere (TYME). The business was acquired by the Commonwealth Bank of Australia (CBA) in January 2015. In 2017 he was appointed as Group Executive at CBA, responsible for its international retail banking and insurance business. At the end of 2018 Coenraad led the buy-out of the Tyme business from CBA. Since January this year he is CEO of the Tyme business in Hong Kong and Chairman of TymeBank in South Africa. He holds an MBA and two law degrees with honours. He has held multiple Board positions, including eBank Namibia, Vietnam International Bank (VIB) and PT Bank Commonwealth in Indonesia which he chaired until December 2018.

 

Hassan Nasser is the Chief Innovation Officer at Fidor. Hassan is responsible for directing design and bringing high-quality next gen products to market, resulting in hyper-personalized customer experiences. With an engineer mindset, he builds award-winning products, while also being a long-term strategic thinker with a decision-driven approach towards strategic partnerships and strategic technologies. Hassan has more than 10 years of experience of consultancy practice globally, banking experience which spans across Digital Banking, Open Banking APIs, Risk & Compliance, Core Banking, Consumer Lending and CX Channels, and has led multiple Digital Banking initiatives at Fidor.

 

Dr. Daniel Seifert is Chief Operating Officer of Solarisbank since February 2020. As a proven operations expert for processes and technologies in banking, he is responsible for all banking processes as well as the scaling and further development of the operations domain at Solarisbank. Before joining Solarisbank, Daniel worked for UBS Asset Management for more than five years. There, his most recent responsibility was setting up and managing the operations and customer service of a new technology-driven B2B2C business with teams in three countries. Prior to this, he worked for almost ten years as a consultant with a focus on banking operations and technology at McKinsey & Company.

 

Chris Bayliss is the Chief Financial Officer and Chief Operating Officer at Judo Bank. Chris is a career international banker with 35 years’ experience. His career has spanned many global banks and markets, including Barclays, HBOS, Clydesdale / Yorkshire Bank, Bank of New Zealand (BNZ), National Australia Bank (NAB) and most recently Standard Chartered Bank in Singapore. A truly rounded banking executive, Chris has experience in Business Credit Risk Management, Operational Risk Management, Back Office Operations, Technology, SME Business Banking and Personal Banking Sales and Service. As Executive General Manager of NAB Retail Banking (2010-2012), Chris led a team of 7,500 bankers across circa 800 branches throughout Australia, covering Personal and Small Business Banking. As the Global Head of Personal Banking (including Small Business Banking) at Standard Chartered Bank, responsible for a portfolio covering 60,000 staff across over 40 countries, banking over 12 million customers. In this role, Chris was responsible for consolidating 40+ individual country strategies into one global bank strategy (supported by a unified CVP, global products, systems and channels). In SME banking, Chris draws on his direct experience as a SME credit analyst (Barclays Bank / HBOS 1990-1995), SME Relationship Manager (Yorkshire Bank 1995-1999), Head of SME Credit (Clydesdale Bank 1999), Chief Risk Officer, including SME credit (BNZ 2002-2004), Head of SME Banking (as part of COO portfolio – Yorkshire Bank 2004). As the leader of the Retail Bank of BNZ, NAB and Standard Chartered (2007-2016) Chris’s portfolio has included Small Business customers. Chris has developed a strong personal brand as a developer, motivator and leader of people. His leadership style has been profiled by Gary Hamel in the Wall Street Journal, Gary Hamel’s 2012 book “What Matters Now” and also by the London Business School. Chris is an Associate of the British Bankers Association (ACIB) and has a specialised Financial Service MBA from Sheffield Hallam University, UK.

 

John Januszczak was appointed President & CEO of UBX after joining UnionBank as a Consultant in 2018. Prior to UnionBank, John served as the Chief Operating Officer of Manulife Philippines. Over the years, John has successfully led operations and technology in various positions including head of global business process management at Manulife Financial and Vice President of Product Management at Meta Software Corporation.

John has a degree in Astrophysics from the University of Toronto.