Publications

Publications

Pricing and consumer behaviour in retail payments in the Netherlands

Pricing and consumer behaviour in retail payments in the Netherlands

 Cost studies in the Netherlands show that it is cost efficient to society as a whole if more payments are paid with debit cards than with cash.

 Studies of consumer behaviour show that one of the key elements to successful adoption is simplicity for both consumers and merchants.

This does not mean that this process to more efficiency is finished. It is an on-going process in which all stakeholders have to work through consensus on efficiency.

Policy & RegulationPayments