Publications

Publications

Non-financial services in SME Banking

Non-financial services in SME Banking

SME customers in particular often have needs beyond the pure provision of financial services, and these needs represent an opportunity to build brand recognition and customer loyalty, as well as improving the relative credit performance of our SME portfolio. This presentation focuses on developing non-financial or Enterprise Development Services (EDS) to supplement our banking proposition to SME customers.

Non Financial ServicesCredit Risk & Scoring