On 12 - 13 March 2025, the SME Finance Forum is organizing an immersion program in Istanbul, Türkiye. The event is hosted by Akbank.

Join our two-day Immersion program to discover how Akbank, a private commercial bank in Istanbul, is revolutionizing the banking industry.

The two-day Immersion program will provide members gain exclusive access to AKBank’s expertise in investment banking, learning how the institution supports transformative projects and sustainable economic growth through innovative financing models. You’ll also dive into AKBank’s credit analytics and underwriting frameworks, which leverage advanced data insights to optimize risk management while expanding access to credit. The program highlights AKBank’s efforts in digital design and innovation, offering a firsthand look at how the bank integrates technology and human-centered design to deliver seamless customer experiences and service design. From enhancing client engagement to driving loyalty, AKBank’s customer-centric approach is a masterclass in designing services that meet evolving needs of the MSMEs. Finally, participants will explore how AKBank embeds sustainability across its operations, from supporting green financing initiatives to aligning with global environmental and social standards.

AKBANK T.A.Ş. was established in Adana on January 30, 1948 as a privately-owned commercial bank to provide resources and support to the local cotton producers, with the purpose of carrying out all kinds of banking transactions and performing any kind of economic, financial and commercial attempts and activities that are not prohibited by the Laws of the Republic of Turkey.

This visit is an invaluable opportunity to connect with AKBank’s leadership, gain actionable insights, and re-imagine your own strategies in banking, innovation, and customer experience.

1. Agenda  

The AGENDA is available HERE

2. Eligibility and Registration 

The visit is by invitation only, especially for members of the SME Finance Forum. We have a limited number of spots available. 

3. Cost

The commitment Members fee for participation is USD $1,000 per attendee, which is non-refundable (except in event of health or other emergencies). The fee can be transferred to another senior employee of the member's institution. Attendees are responsible for their own travel, accommodations, other meal and transportation costs. 

4. Registration

The registration link is available HERE

INTERESTED? Please email  SMEFinanceForum@IFC.org