Aligning Expectations: The Business Case for Digital Financial Services
IFC and Mastercard have launched a research report providing insight into the case for Digital Financial Services (DFS) and financial projections from nine microfinance institutions in Sub-Saharan Africa. The four-year study includes a set of best practice financial modeling benchmarks that can be used as a valuable guide for financial institutions implementing DFS.
The report defined income and expenses for a DFS, including key elements for an implementation process and financial model. Key lessons from the report include:
- Importance of a planning stage
- Utilizing financial modeling exercises
- The potential to mobilize savings
- Enlarging direct channel revenues with clever product and service offering