Publications

The Future of SME Banking: Minds Made for Redefining Financial Services

In this EY has outlined a number of questions they believe firms need to ask themselves with respect to how they can really help the SME community, considering how they can provide additional insight, tools and services that will best serve their customers. Firms that answer these questions the best are likely to come out on top, not just in this funding contest, but in the ongoing battle of attracting and retaining SME customers.

Publications

Publications

Report: Emerging Fintech Innovations that Can Advance Financial Inclusion
For all the excitement around fintech, there is little information available about how specific fintech innovations solve pain points in financial inclusion. Based on two years of pilots with fintechs across Africa and South Asia, a new CGAP report identifies promising fintech innovations in emerging markets, challenges that startups often face in...
Fintechs and Financial Inclusion: Looking Past the Hype and Exploring Their Potential
This paper documents CGAP’s work with 18 fintech pilots in Africa and South Asia. The goal of this paper is to explain innovations in a detailed way and generate insight on whether the services (i) work as stated, (ii) create value for underserved customers, and (iii) ease age-old pain points in delivering financial services to underserved...
Country Report Myanmar Entrepreneurial Ecosystem Assessment
Since 2011, Myanmar has been on a path of transition from military rule and a state-controlled economy, towards democracy and a market-based economy whilst also managing the challenge of wealth creation. These transitions are taking place in a context of religious and ethnic diversity – the Burmese majority accounting for two-thirds of the...
Disruptive Technologies in the Credit Information Sharing Industry: Developments and Implications
This note analyzes the evolution of CISs, including the emergence of new technologies that use alternative data in credit decisioning and the opportunities and risks associated with these trends. This paper also predicts the potential development effect of these disruptive technologies and proposes a role for the World Bank Group in leveraging...
2019 Amazon SMB Impact Report
In total, there are more than 1.9 million businesses, content creators, and developers in the U.S. using Amazon products and services to follow their dreams and reach customers. This second annual Amazon SMB Impact Report takes a deeper look at how small businesses are benefiting from Amazon’s tools and services. The results are striking: SMBs...
The Future of SME Banking: Minds Made for Redefining Financial Services
In this EY has outlined a number of questions they believe firms need to ask themselves with respect to how they can really help the SME community, considering how they can provide additional insight, tools and services that will best serve their customers. Firms that answer these questions the best are likely to come out on top, not just in this...
Survey Results: Savings and Retail Banking in Africa
Based on a survey of 34 WSBI Africa institutions in 2018, the 50-page report by WSBI’s Scale2Save Programme, a partnership between WSBI and Mastercard Foundation, finds that member banks offer a variety of transaction and savings accounts as part of their drive to attract and satisfy customers. But it also found their product and service mix still...
Winning Over Women In Financial Services
This report from Kantar shows that financial services organisations could be missing a £130bn opportunity – by not winning over women. Download our Winning Over Women report to find out how UK financial institutions are failing to connect with female customers at each stage of the buying journey, from advertising to offerings. The report indicates...
Q1 2019 Diversity Report: Female Founders Own 17 Percent Of Venture Dollars
Crunchbase has released a report on the amount of funding that flowed to companies with at least one female founder in the first quarter of 2019. The author says that 17 percent of venture dollars representing $8.1 billion in the first quarter went to companies with at least one female founder. Of that, two percent was invested in only female...
Report: The Big Business of Small Business
As part of UK FinTech week 2019, Oxford Economics is publishing a report, in partnership with Funding Circle, on the financial conditions facing small businesses in each of the online platform’s four markets: the UK, US, Germany, and the Netherlands. This report calculates the total economic impact of loans made to SMEs through Funding Circle in...