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Mastercard Uses Technology and Partnerships to Drive Innovation and Create Value for SMEs
James Anderson, executive vice president, Digital Payment Products, discusses how Mastercard is using supply chain to power business, and looking at more ways in which they can make payment flows within the supply chain more efficient. In Kenya, Mastercard partnered with Unilever and Kenya Commercial Bank (KCB) to create Jaza Duka, a program that...
4 Lessons for Bank Executives from Uber and Amazon on Customer Experience
Businesses such as Amazon and Uber have created successful customer experience models. In this blog, the author shares his common denominators that the financial industry should pay close attention to 1. Be customer experience obsessed. A study found that 68% of millennials have stopped doing business with a brand due to a single poor customer...
CashDirector Joins 150 Other Financial Institutions to Promote SME Finance
Washington, D.C. February 12, 2019 –  CashDirector became the newest member of the SME Finance Forum, a global membership network that brings together financial institutions, technology companies, and development finance institutions to share knowledge, spur innovation, and promote the growth of SMEs. “200 million businesses worldwide need...
 2017 Trends in International Funding for Financial Inclusion
This brief covers the highlights from the 2017 CGAP Funder Survey, which reports funding commitments from 54 international funders, both public and private, as of the end of 2017. One of the key takeaways from the latest CGAP Funder Survey is that international funders committed US $42 billion to financial inclusion in 2017—a double-digit...
Matthias Kröner, CEO of FIDOR Bank Talks Banking at the Global SME Finance Forum 2018
During the Global SME Finance Forum 2018, Matthias Kröner, CEO of FIDOR Bank talked about open banking, APIs, social banking, and the failings of traditional banks regarding applications. “I understand the regulatory need for [applications], but it’s also creating an attitude. It’s kind of, I’m superior you’re minor. There’s the proof, because...
Member News: Equity Bank in SME Advisory Deal with IFC
Reports say the IFC is offering technical advisory services to Equity Bank, an SME Finance Forum member, with the aim of helping the lender to better serve its base of small and medium-sized (SME) customers. “This is a banking advisory services project with Equity Bank Kenya Ltd and is designed to increase Equity Bank efficiency to serve its SME...
Taking Women Entrepreneurs to the Bank in Romania
IFC and Garanti Bank Romania launched a joint report highlighting the importance and impact of increasing access to finance for the country’s women entrepreneurs. “Taking Women Entrepreneurs to the Bank in Romania”, shows the impact of Garanti Bank Romania’s Women SME Banking Program. Garanti Bank was the first bank to focus on the needs of women-...
Building an Impact Economy: A Call to Action for the Philanthropy Sector
Impact Entrepreneur and Rockefeller Philanthropy Advisors have released, Building an Impact Economy: A Call to Action for the Philanthropic Sector . The document is a distilled version of the longer report that features a roadmap and call to action for philanthropic organizations "to use their capital in a way that more directly supports the...
Video: How can the EU scale up artificial intelligence?
Jacques Bughin, a director at the McKinsey Global Institute, explains the three elements necessary to scale up artificial intelligence and where Europe stands. "We need infastructure, we need a platform and we need data," Bughin says of AI strategy. "We have so many countries starting to say "'I want to do AI.'" MGI’s 2016 research found that...
Tackling Europe's Gap in Digital and AI
Europe’s digital gap with the world’s leaders is now being compounded by an emerging gap with the world’s leaders in its development and adoption of artificial intelligence (AI) technologies. Without faster and more comprehensive engagement in AI, that gap could widen. Europe may not need to compete head to head but rather in areas where it has an...